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Standard Items In Stock
We endeavour to ship small orders within 24 hours of your order confirmation being received, if your items are in stock via Australia Post Eparcel registered service.
PLEASE NOTE - Australia Post Eparcel delivers your parcel direct to your door. If you are not in attendance a notice will be left at your door and your item taken to your nearest local post office for your collection. Please collect your item within 7 days. Should your item not be collected from the post office within 7 days, it will be returned to Metromum and a redelivery fee will be payable by you.
You can request for an item to be left at your door. However, in the event of loss or damage Metromum will not be held responsible and will not replace your items.
Furniture and Bulky Items
We use a number of carriers to deliver furniture and bulky items within Australia. The most cost efficient freight service to your area will be utilised.
Please note that certain furniture ranges may take up to 12 weeks for shipments to arrive, this will be notified to you once your order is placed .